Who Controls Your Data?
DELEGATA LIMITED is responsible for managing the personal information collected via our website and services.
For any questions regarding your personal data, please contact us at:
Address: Flat 3, 1 York Road, Hall Green, Birmingham, B28 8BD
Email: info@delegatauk.com
What Data We Collect
We gather your personal details (such as contact info, order history, and device data) to improve your shopping experience. We also use cookies and similar technologies to collect website usage information.
Why We Use Your Data
We process your information to:
- Handle orders and deliveries
- Manage payments and customer support
- Improve website performance
- Show personalised products and offers
- Comply with legal requirements
- Detect and prevent fraud
- Run advertising and marketing campaigns
Legal bases: Consent, contract necessity, legal obligation, or legitimate interest.
Cookies & Tracking
Our website uses:
- Essential cookies – for secure site operation
- Analytics cookies – to understand how visitors use our site
- Functional cookies – to remember your preferences
- Targeting cookies – to serve you more relevant ads
You can manage cookies through your browser settings.
Third-Party Services
We work with trusted partners for deliveries, payments, marketing, and IT support. They can only access your data to perform their duties and must follow strict data protection rules.
Business Changes
If DELEGATA LIMITED is sold or merged, your data may transfer to the new owner, under the same privacy protections.
Legal Disclosures
We may share your data when required by law, to enforce our terms, or protect against fraud or threats.
How We Keep Your Data Safe
We secure your data using encryption, secure systems, and identity checks. We comply with PCI-DSS standards for handling payment info. Data is kept for 2 years unless the law requires otherwise.
Your Data Rights
You can request to:
- View your data
- Correct incorrect details
- Delete your data (in certain cases)
- Restrict or object to processing
- Get a copy of your data (data portability)
To exercise your rights, contact us at:
Address: Unit 4, 66 Birch Road East Industrial Estate, Birmingham, B6 7DB
Email: info@delegatauk.com
Complaints
If you’re concerned about how we use your data, please contact us using the above details.